What to Do If You Never Received Your NID Card in Bangladesh

What to Do If You Never Received Your NID Card in Bangladesh. The National Identity (NID) Card is one of the most essential documents for any Bangladeshi citizen. It serves as proof of identity, residence, and citizenship, making it necessary for various purposes such as opening a bank account, voting, and availing government services.
However, many individuals face the issue of not receiving their NID card even after applying. This article will walk you through what steps to take if you have never received your NID card in Bangladesh and how to resolve the issue efficiently.
NID Application Process
Before diving into the steps to take if your NID card hasn’t been delivered, it is essential to understand the standard application process. In Bangladesh, the NID is issued by the Election Commission (EC). The general process involves:
- Online Application Submission
You need to submit an application via the NID portal (www.services.nidw.gov.bd) or visit your nearest Election Commission office. - Document Verification
The relevant authorities will verify your documents and your biometric information. - Collection of the NID Card
Once the verification is complete, the NID card is usually sent by mail to the applicant’s registered address, or you can collect it from the designated center.
However, due to various reasons, there may be delays or issues in receiving your NID card. If you find yourself in such a situation, here are the steps you can follow to resolve the issue.
How to Follow if You Never Received Your NID Card
If you have completed the application process and have not received your NID card within the expected time frame, here’s what you need to do:
Step 1: Check the NID Status Online
The first step is to check the status of your NID card application online. The Bangladesh Election Commission has a website dedicated to checking NID card status, which can be accessed through the following link: www.services.nidw.gov.bd.
- Log in to the portal using your Application ID or your Tracking Number.
- You will be able to view whether your NID card has been processed, dispatched, or is still pending.
If the status shows that your NID card has been dispatched but you haven’t received it, proceed to the next step.
Step 2: Contact the Election Commission Office
If the online portal shows that your NID card has been dispatched, but it has not arrived at your address, contact the nearest Election Commission (EC) Office. When visiting, make sure to carry the following documents with you:
- A copy of your NID application receipt
- Your birth certificate
- A proof of residence (such as a utility bill or tenancy agreement)
You may also call the Election Commission helpline at 105 for assistance.
Step 3: File a Complaint for Non-Receipt
If the issue is not resolved after checking online or visiting the Election Commission Office, you can file a formal complaint. This can be done through the NID Services Portal, or you may submit a complaint in person at your local Election Commission Office.
Here’s how you can file a complaint online:
- Log in to www.services.nidw.gov.bd with your credentials.
- Go to the complaint section and select “Non-receipt of NID card” from the drop-down menu.
- Provide the required details, such as your Application ID, address, and any other relevant information.
The authorities will process your complaint and will try to resolve the issue within a few days.
Step 4: Request for NID Reissue
If your NID card was lost during delivery, you can request a reissue from the Election Commission. To reapply for your NID card, follow these steps:
- Log in to the NID portal and select the “Reissue NID Card” option.
- Fill in your details and mention the reason for requesting a reissue (such as non-receipt of card).
- Pay the reissue fee (mentioned below in the table).
- Submit your application and wait for the notification.
The reissue process may take several weeks, depending on your location.
Step 5: Collect the NID from the Designated Center
Once your NID card is ready, you can choose to collect it directly from the Election Commission office. Sometimes, collecting it in person is more efficient, especially if there have been issues with the postal service in your area.
NID Card Reissue Fees
If you need to reissue your NID card, the following fees apply:
Service | Fees (BDT) |
---|---|
First NID Issue | Free |
Correction of NID Details | 230 BDT |
Reissue Due to Loss | 345 BDT |
These fees can be paid via mobile financial services like bKash, Rocket, or through designated bank branches.
Reasons for Non-Receipt of NID Card
Several reasons could contribute to the non-receipt of your NID card:
- Incorrect Address: Ensure that your registered address is correct when submitting the application. Any mistakes could lead to delays or non-delivery.
- Postal Service Issues: Sometimes, delivery may be delayed due to issues within the postal service. It’s best to check with your local post office before proceeding with further actions.
- Document Verification Delays: If there are any discrepancies in the documents submitted during the application process, the NID may not be processed on time.
- System Errors: Occasionally, technical issues with the NID portal may delay card processing and delivery.
How to Avoid Delays in Receiving Your NID Card
Here are some tips to ensure you receive your NID card without any delays:
- Double-check your address when applying for your NID.
- Ensure all your documents are accurate and up-to-date before submitting your application.
- Track your NID status regularly online to stay updated.
- Report any changes in your address to the Election Commission immediately if you relocate during the NID application process.
Conclusion
The NID card is an important document for every Bangladeshi citizen, and non-receipt can be a frustrating experience. However, by following the steps outlined above, you can resolve the issue efficiently and receive your card.
Always remember to stay proactive by checking the status of your application and addressing any potential issues as soon as possible. For any further assistance, you can always reach out to the Bangladesh Election Commission for support.